Jun. 13, 2021
FleetUp, San Jose, Calif., and Alert Rental Software, Colorado Springs, Colo., have partnered to improve communication between rental companies and customers. FleetUp integrates into Alert’s software to automate the most important parts of the delivery process, giving dispatch, drivers and customers real-time shipment GPS locations and estimated time of arrivals (ETAs).
“We’re delighted to partner with FleetUp to bring even more value to Alert’s Dispatcher Dashboard. Our integration will save Alert customers time and money, and we’re excited to continue developing innovative GPS solutions together,” said Mary Crosslin, co-president/chief operations officer, Alert Rental.
As soon as drivers are ready to start their delivery, they click “Start Delivery” on their mobile app. The app automatically generates the delivery address, route and order info. At the same time, the end-customer receives an automated ETA via text or email. Meanwhile, dispatch monitors every step of the process remotely.
“FleetUp's solutions are not only designed to make companies more efficient, they also help our clients create a stronger experience for their customers,” said Ezra Kwak, FleetUp CEO. "That’s why the Dispatch-to-Doorstep tool is so powerful — it doesn’t only strengthen supply chains, it strengthens the human links in those chains. It boosts driver performance by simplifying their jobs and increases customer satisfaction by keeping them informed.
Don’t miss the latest news from the equipment and event rental industry.
Click here to subscribe to Rental Pulse and Rental Management magazine.
An official publication of the American Rental Association.
Produced by Rental Management Group. Copyright © 2021 Rental Pulse all rights reserved