Customer service is a marathon, not a sprint

Customer service is a marathon, not a sprint

London Road Rental Center earns Grandma’s Marathon contract through attentive customer service

Making grandma happy always is a wise policy. Just ask Jerry Kortesmaki, owner, London Road Rental Center, Duluth, Minn. 
Risky Business: Some but not all

Risky Business: Some but not all

Photos used to disprove damage claim

A man and his family were on vacation a state away from their home. They were camping and spending time together as a family...
Protecting your business

Protecting your business

How Employment Practices Liability Insurance can help

Employment Practices Liability Insurance (EPLI) covers your business against claims that are made by workers alleging that...
All gassed up

All gassed up

A woman went into a florist to order some flowers for her friend. The florist was just across the parking lot from a rental store.
The impact of alcohol

The impact of alcohol

Take 5 for Safety is a monthly article designed to give equipment and event rental stores the information they need to conduct...