Hitachi Industrial Equipment selects Syncron Inventory

Oct. 25, 2020

Hitachi Industrial Equipment (Hitachi IE), Tokyo, has selected Syncron Inventory, Stockholm, a core solutions of the Syncron Service Cloud, to optimize the company’s global service parts inventory. Hitachi IE, a manufacturer and maintenance services provider for industrial equipment and solutions, selected Syncron Inventory as a global platform to help the company establish more sophisticated demand forecasting and planning, to support their global service parts centralization initiatives.

“To drive service part inventory success on a global scale, a streamlined approach and a proven and tested global service parts management solution are pivotal,” said Keigo Katsumata, parts division director, service business unit, Hitachi IE. “We strongly believe that Syncron Inventory will be key to helping us increase customer satisfaction, reduce lost opportunities, improve operational efficiency and exceed our short- and long-term KPIs [key performance indicators].”

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