Customer service is a marathon, not a sprint

Customer service is a marathon, not a sprint

London Road Rental Center earns Grandma’s Marathon contract through attentive customer service

Making grandma happy always is a wise policy. Just ask Jerry Kortesmaki, owner, London Road Rental Center, Duluth, Minn. 
Understanding your repossession rights

Understanding your repossession rights

The outcome can be determined by what your contract says

Question: I own an equipment dealership in Texas. One of my customers, a limited liability company, recently rented a skid steer and never...
Creating ultimate fan experiences

Creating ultimate fan experiences

InProduction can transform spaces into modular stadiums and more

If you need to create intricate staging for a concert venue, add luxury seating to an existing stadium or venue, install television towers for...
The impact of alcohol

The impact of alcohol

Take 5 for Safety is a monthly article designed to give equipment and event rental stores the information they need to conduct...