Improving your image

Improving your image

How to make sure customers want to do business with your company

My job is to evaluate equipment rental companies, whether for sale or to just improve their operations. When digging deeper into the operations of...
Fires can be devastating

Fires can be devastating

While fires are not all that common at rental operations, they usually are devastating when they do occur. But it is not just...
Tales from the road

Tales from the road

Visiting ARA event rental members

In April 2021, I decided that there was absolutely no way I would let the coronavirus (COVID-19) keep me “grounded” any longer.
Delivering pre-event peace of mind

Delivering pre-event peace of mind

PREVENT handles the safety protocols of the new live events era

Live events are making a comeback. But, due to the deep economic and societal impact caused by the coronavirus (COVID-19), checkpoint health...
Embracing generation ‘one-click’

Embracing generation ‘one-click’

Online rental reservations can help

Right now, approximately 20 percent of your existing and prospective customers would prefer to do business with you online as opposed to by phone...
Heater ignites costly fire

Heater ignites costly fire

Faulty switch causes major damage

“Quick, call 9-1-1!” An employee came running out of the warehouse into the showroom, yelling to anyone who could hear him.