Nov. 15, 2020
About 18 years ago, Rob Strong, owner, Parties and More, Bensalem, Pa., realized it was important to become more efficient. To accomplish that, he took measures to identify every aspect of his operation to be better prepared for every outcome.
That drive prompted him to start a daily diary, which is a compilation of notes from each job. The notes highlighted what worked, what did not and more.
He then opened the process to everyone in his operation, asking them to jot down notes about each job. Eventually, he combined that into a prep report, a proprietary computer program that pulls information from his computer system and the daily diary notes, allowing Strong to create user-friendly reports that view his operation from different angles.
Find out how these reports have helped the business be safer, more efficient and more productive in the November Safety Issue of Rental Management magazine.
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