Keep good customers from going bad

October 2020

Question: Since this coronavirus (COVID-19) pandemic arose, I’ve been having a terrible time getting paid by some of my customers. Collections have slowed and maintenance isn’t being performed as it should be. I even had a previously good, longtime customer destroy a machine a few weeks ago and tell me he doesn’t have to pay me because only his limited liability company (LLC) is liable — not him — and his LLC only has about $1,500 worth of assets. Other customers are telling me they may declare bankruptcy as they don’t have any assets left. What can I do here?

Find Attorney James Waite’s answer to this question in the October issue of Rental Management magazine.

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